Case Study: How Riverside Dental Grew New Patients 40% in 6 Months
When Riverside Dental came to us, they had a seven-year-old website, zero Google reviews in the past year, and a Google Business Profile that still listed the wrong phone number.
The situation
The practice was generating enough patients from word-of-mouth to stay busy, but they knew they were leaving growth on the table. Their competitors — two new DSOs that had opened nearby — were aggressively marketing online.
What we did
Over 90 days, we rebuilt their website on a fast static platform, overhauled their Google Business Profile, and launched a review generation system that integrated with their practice management software.
The results
- New patient calls from Google: Up 40% in 6 months
- Website load time: From 6.2 seconds to 0.8 seconds
- Google reviews: From 14 total to 67 total, averaging 4.9 stars
The lesson
Speed and trust signals matter more than most practices realize. Patients form an opinion about your practice before they ever call — and your website and reviews are what they’re judging.